These Terms of Service govern your use of the services provided by Oul Air Industries including AC repair and service air cooler repair fan repair HVAC maintenance AC installation and cleaning services. By booking a service with us you agree to comply with and be bound by these terms. Please read them carefully before making any bookings or using our website and services. Our commitment is to deliver professional reliable and timely services for all your cooling and maintenance needs. We reserve the right to update or modify these terms at any time to ensure compliance with legal and operational standards. Your continued use of our services after any changes indicates your acceptance of the updated terms. We recommend you review these terms regularly. By engaging with us you agree to use our services only for lawful purposes. These terms apply to all bookings whether made online via phone or in person with our representatives.
To use our services you must be at least 18 years of age and capable of entering into legally binding contracts. By making a booking you confirm that all information provided is accurate complete and current. We reserve the right to refuse or cancel services at our discretion if fraudulent activity misuse or breach of these terms is suspected. Our services are available in designated operational areas and bookings outside these areas may be subject to availability or additional charges. You are responsible for ensuring safe and authorised access to the service location. We may require identification verification for security and service purposes. If you are booking on behalf of another person or entity you confirm that you have the authority to do so and accept these terms on their behalf. Our team will contact you for any clarifications required to fulfil your service efficiently.
All bookings must be made through our authorised channels, including website forms, phone calls, or direct in-person requests. You agree to provide accurate booking details such as your contact information, service address, preferred date, and equipment details to ensure smooth service delivery. Payments for services are to be made at the time of service completion. We accept various payment options, including cash, bank transfers, and authorised digital wallets, subject to availability. Failure to make payment at the time of service may result in refusal of future bookings. Refunds, if applicable, will be processed in accordance with our Refund Policy. Our team will provide you with an invoice or receipt upon receiving payment.
You may cancel or reschedule your booking by contacting us at least 24 hours prior to the scheduled service time. Cancellations or changes made after this period may incur applicable charges. We understand that emergencies may arise and our team will try to accommodate rescheduling requests to the best of our ability. In rare cases we may need to reschedule or cancel your service due to unforeseen circumstances such as technical issues staff unavailability or extreme weather conditions. In such cases we will notify you promptly and arrange an alternative suitable time. We are not liable for any indirect or consequential losses resulting from cancellations or delays. Our goal is to provide flexible and professional services while maintaining operational efficiency. For further details on cancellations and refunds please refer to our Refund Policy or contact our customer support team.
At Oul Air Industries we strive to deliver services of the highest standards using trained professionals and quality tools. However certain services may have limitations based on equipment condition installation environment or other external factors beyond our control. We do not guarantee uninterrupted service or outcomes beyond the scope of the requested task. Our team will inform you of any identified limitations or additional requirements during the service visit. We are not responsible for pre-existing issues damages due to unauthorised repairs or alterations by third parties or use of non-genuine spare parts. You agree to provide a safe environment for our technicians to carry out the services efficiently. We reserve the right to decline services where safety cannot be ensured. Our commitment remains to serve you with transparency honesty and professionalism at every step.
Oul Air Industries shall not be liable for any indirect incidental or consequential damages arising out of or in connection with the use of our services. Our maximum liability for any claim relating to our services shall not exceed the amount paid by you for that specific service. You agree to indemnify and hold harmless Oul Air Industries its employees technicians directors and agents from any claims liabilities damages or expenses arising out of your breach of these terms or misuse of our services. We operate with diligence and care but do not accept liability for factors beyond our reasonable control such as natural disasters technical failures or third party disruptions. You acknowledge that service results may vary based on equipment conditions and operational factors. These limitations apply to the fullest extent permitted by law. Your cooperation in providing accurate information and ensuring safe access is essential for risk-free services.
All content trademarks logos and intellectual property displayed on our website or service materials are the property of Oul Air Industries unless otherwise stated. You may not use reproduce distribute modify or create derivative works from our content without prior written consent. Unauthorised use of our intellectual property is strictly prohibited and may result in legal action. We grant you a limited non-exclusive non-transferable licence to access and use our website solely for booking and informational purposes. This licence does not permit resale or commercial use of our content. Any feedback or suggestions you provide may be used by us to improve our services without any obligation to you. Our brand identity is protected to maintain service authenticity and quality standards. We respect third party intellectual property rights and expect the same from all our users and partners.
If you have any questions regarding these Terms of Service please reach out to us. You can contact us via phone at +917810016664 or email us at info@oulairindustries.com. Our office is located at 69 Ashoka Rd Lashkar Mohalla Mysuru Karnataka 570001. Our team is here to assist you with any clarifications or concerns regarding your rights and responsibilities under these terms. We aim to respond within 24 to 48 hours and resolve your inquiries professionally. Your trust matters deeply to us and we are committed to delivering transparent and reliable services in accordance with these terms. We welcome your feedback to help us continuously improve. Feel free to connect with us anytime for assistance service bookings or general queries.