At Oul Air Industries we value your privacy and are dedicated to protecting the personal information you share with us. This Privacy Policy explains how we collect use store and protect your data when you engage with our AC repair and service air cooler repair fan repair HVAC maintenance AC installation and cleaning services. From the moment you enquire about our services to the completion of your bookings your data is treated with utmost care and confidentiality. We collect only the information that is necessary to provide you with efficient and reliable services. Our team is committed to transparency and professionalism in all data handling processes. You can rely on us to keep your information secure and use it solely for the purpose of serving you better. Your trust is important to us and we take privacy protection seriously at every level of our operations. We also ensure that you are informed about how your data is used. Our systems and processes are designed to maintain your privacy with integrity and diligence.
We collect personal information such as your name email address phone number address service preferences equipment details and payment information as required to fulfil your service requests efficiently. This information is collected through our booking forms website contact forms phone calls and email communications. We may also collect feedback and service reviews you provide to improve our offerings and service quality. In some cases we collect technical data such as IP addresses browser type and device information for security and analytical purposes. All data collected is used strictly within the context of providing services to you. We do not collect unnecessary data beyond operational requirements. By providing us with your information you consent to its use for delivering our services securely and professionally. We maintain strict protocols to ensure your data is processed lawfully and fairly. Your privacy is respected at every stage of data collection.
Your information is used to process bookings provide service updates confirm appointments and send reminders. We also use it to communicate important information about your repairs installations and maintenance schedules. We do not use your personal data for unrelated marketing purposes. Our team may use your feedback and service history to personalise your experience and recommend relevant maintenance services. We use aggregated data internally to analyse service trends and improve our operational efficiency. All communications sent are aligned with your services to ensure relevance and usefulness. Your data helps us serve you better with timely and professional solutions. We are committed to using your information transparently and responsibly at all times.
Oul Air Industries does not sell or rent your personal data to third parties. Your information may be shared only with trusted service partners and vendors who assist in fulfilling your requests such as certified technicians spare parts suppliers and payment processing providers. These partners are contractually bound to use your data only as required to perform their services and to maintain its confidentiality. We ensure all partners comply with strict data protection standards and privacy laws. Limited data access is provided to authorised personnel solely for operational purposes. We may disclose information if required by law regulation or legal process to protect our rights or comply with judicial proceedings. Our data sharing practices are transparent and designed to protect your privacy while enabling smooth and efficient service delivery. We perform periodic checks to ensure partner compliance with our privacy standards. Your data is never used for unauthorised marketing or external promotions.
We implement advanced security measures to protect your personal information from unauthorised access misuse or disclosure. This includes secure servers encrypted data storage firewalls antivirus protection and controlled access systems. Our team receives regular training in data protection practices to maintain high standards of privacy. We also conduct routine security audits and assessments to identify and mitigate risks proactively. Data backups are encrypted and stored securely to prevent loss during unexpected incidents. Only authorised staff have access to your personal information and their access is monitored for compliance. We are committed to safeguarding your data with diligence and professionalism. Our focus is on providing you peace of mind while you use our services. We continuously upgrade our systems to adapt to evolving security threats. Protecting your information is a priority for Oul Air Industries.
You have the right to access update or correct your personal information held by us. You may also request to withdraw consent or restrict processing where applicable without affecting the lawfulness of processing based on consent before its withdrawal. If you wish to review update or delete your information please contact us using the details provided below. We respect your choices and will accommodate your requests in accordance with legal obligations. You can opt out of non-essential communication at any time. Our team ensures that your preferences are recorded accurately to serve you better. We are committed to providing you with clear and accessible options for managing your data. Your rights are upheld with transparency respect and efficiency. We also provide clear explanations for any data we cannot delete due to legal or operational requirements. Your satisfaction and trust remain our priorities at all times.
We may update this Privacy Policy periodically to reflect changes in our practices legal requirements or technological advancements. We will notify you of any significant changes through direct communication where applicable. We encourage you to review this policy regularly to stay informed about how we protect your data. Your continued use of our services after any changes signifies your acceptance of the revised policy. All updates are made with a focus on enhancing your privacy protection. Our commitment to transparency ensures that you are always aware of how your information is used. We document all policy changes for reference and compliance tracking. By staying informed you help us maintain a clear and trusted relationship with you.
If you have any questions regarding this Privacy Policy or how we handle your data please reach out to us. You can contact us via phone at +917810016664 or email us at info@oulairindustries.com. Our office is located at 69 Ashoka Rd Lashkar Mohalla Mysuru Karnataka 570001. Our team is here to assist you with any inquiries requests or privacy concerns. We aim to respond within 24 to 48 hours and resolve your concerns professionally. Your trust matters deeply to us and we are committed to protecting your data with integrity and care. We also welcome your suggestions to improve our privacy practices. Our privacy officers are trained to assist you efficiently and respectfully. Feel free to connect with us for clarity support or feedback anytime.